Step 1:
The error can be due to an imbalance in the drum, which can occur when washing one large item or a few items - for example, it could be a bath mat that absorbs a lot of water and thus becomes very heavy when washed. When washing textiles such as bath mats, it will not be possible to create balance in the drum and many newer machines have a balance control which prevents the washing machine from destroying itself - a kind of spin monitoring which checks that there is balance in the drum when the washing machine has to spin. The problem can typically be remedied by loading some more clothes into the drum (e.g. towels) and then trying to run the program again.
Step 2:
The error may be due to the machine not being emptied of water. Most washing machines have a built-in fuse which means that the washing machine cannot spin with water in it. The washing machine pumps out water before each spin and in the event that the hose or pump is blocked, this function will not be possible. Therefore, check that the drain and drain pump are working, also check the pump housing for loose objects that could prevent the pump from working as intended. Also read the section "Does not pump out the water".
Step 3:
The error may be due to the bearings being defective. Defective bearings can result in the drum "running tight" or not turning at all. When you check the bearings, you should also look for foreign bodies in the washing machine.
Step 4:
The fault may be due to the drive belt. The drive belt can both sit incorrectly and it can be defective. Start by checking that it fits properly. If it does not, you should put it in place.
Step 5:
The fault may be due to worn motor carbons. The motor carbons sit opposite each other - on opposite sides of the commutator, which is the part of the motor that the carbon rods press against. The carbons are held against the commutator by small springs, but in the event that the motor carbons are worn, a mechanical stop will cause the carbons to lose connection to the commutator. If the coals are damaged, you should always make sure to replace them. Click here to find motor carbon for your washing machine. You should also check the commutator for burrs - stuck coal dust. You can remove this with a whetstone while turning the motor by hand. Afterwards, remove the loose coal dust - this is done, for example, by blowing with compressed air.
Step 6:
If you have gone through all the above points without finding the cause of the error, the cause may be found in a faulty motor or motor control. You can also change both motor and motor control yourself - find a new washing machine motor here or a new washing machine motor control here.
Does the above not help?
If the above tips do not help, do not hesitate to contact us or book a service visit.
Contact us on +45 98182100 or info@cjdele.dk.
You can also book us for a service visit and we will come as soon as possible.