Where can I find the information on my product?
What information do I need?
To find spare parts for your product, you can search for resp. 1. Model or 2. Product number. If your product has a product number, you should search for it, as it is more specific than the model.
Step 1:
This may be due to a faulty thermostat/sensor. The sensor informs the control that the correct temperature has been reached. If it is defective, it can result in incorrect water temperatures.
Step 2:
Older machines
Older machines are equipped with a thermostat with a capillary sensor (under pressure).
This sensor sits at the end of a thin metal tube, which must not be shortened or have sharp bends, as the effect will then cease.
Stage 3:
Newer machines
Newer machines have an NTC sensor, which is an electronic sensor that measures the ohmic resistance via the printed circuit board (this changes when the temperature changes)
If you do not find the fault in a faulty operating thermostat, the problem can also be caused by a faulty control board.
Does the above not help?
If the above tips do not help, do not hesitate to contact us or book a service visit.
Contact us on +45 98182100 or info@cjdele.dk.
You can also order us for one service visit, then we will come as soon as possible.
