The information is on a nameplate, or engraved on the product, typically in the marked areas.
What information do I need?
To find spare parts for your product, you can search for resp. 1. Model or 2. Product number. If your product has a product number, you should search for it, as it is more specific than the model.
Build-up plate difficult to turn on
If your build plate is difficult to turn on, the cause could be one of the following:
An incorrectly installed hob can also be the reason why your cooktop zone is difficult to light. Electric stoves have 3 different 230V phases. If one of these phases is missing (typically 1 phase or zero), it will cause 2 cooking zones to stop working.
If you own an induction hob and it is only the front or the back that does not work, you must be aware that the pan is large enough and meets the requirement for minimum diameter, which is typically written in the user manual.
Does the above not help?
If the above tips do not help, do not hesitate to contact us or book a service visit.
Contact us on +45 98182100 or firstname.lastname@example.org.
You can also book us for a service visit and we will come as soon as possible.