Error code C2

If your washing machine displays error code C2, it is most likely the drain pump that is blocked. You can follow the guide below which will help you through the process. However, be aware that you should take the power from the washing machine by pulling the plug out of the wall, as a switched off socket is not enough.

• Cleaning the fiber screen typically resolves the C2 error code. You can find the lint screen at the bottom behind the cleaning door on the front of the washing machine.
• Once the fiber screen is out, you can also examine the drain pump for debris. A defective drain pump can also cause error code C2. You can access the drain pump via the hole for the wire mesh. You can typically turn the pump bay with a finger. If it does not rotate, it may be the drain pump that is faulty.

Error code C9

The error code C9 indicates an imbalance in the centrifugation. Rotate the drum by hand to check the bearings. If you can hear the bearings when you turn the drum, it is likely that the bearings are defective.

If you cannot hear the bearings when you turn the drum, it may be due to defective motor carbon. If the engine jerks slightly and then stops with error code C9, it is likely that the engine carbons are faulty.

If you do not experience the above with error code C9, you can try setting the washing machine to factory settings. You can do this in the following way:

1. Close the door of the washing machine and set the program selector to 0.
2. Press the soak and prewash buttons (the two buttons at the top of the washing machine)
3. At the same time, turn the program selector counter-clockwise to fine-spinning
4. Release the two buttons and continue turning the program selector until it is on 'off' (almost a full turn)
5. If the washing machine continues to display error code C9, it is possible that the motor of the washing machine is faulty.

Error code E10

Error code E10 occurs when an AEG washing machine does not take in enough water during the start of a program. You can fail-safe using the steps below:

1. If the error code occurs while the program is still running, it is a sign that the drain hose is raised above the height of the drum. This often happens when the washing machine is on a raised platform. By raising the drain hose above the height of the drum, you will solve the problem.
2. If the error still occurs after you have done the above, we recommend checking for a kink in the inlet hose on the washing machine. A kink in the inlet hose will prevent the water from being delivered to the washing machine.
3. There may be problems with the water supply. Unscrew the hose from the tap, put a bucket under the tap and turn on the water.
4. If the water supply is OK, we would recommend checking the filters in the inlet hose. It may be that the inlet hose is limescaled, therefore descale the filter between the tap and the inlet hose and the filter at the back of the washing machine.
5. If you have gone through the steps above and the error code C2 won't let you go, it may be because the aqua stop on the washing machine's inlet hose is activated and therefore stops the water before it reaches the machine. You can buy an aquastop below.

Error code E11

Error code E11 is displayed on an AEG washing machine when the machine has a fault in the water supply. The reason may be one of the following:

• The error code is typically caused by either the inlet hose with aquastop or the solenoid valve being defective.

Error code E12

Error code E12 appears on an AEG washing machine when the machine has a fault with the water supply. The reason may be one of the following:

• The error code is typically caused by either the inlet hose with aquastop or the solenoid valve which is defective.

Error code E13

Error code E13 appears on an AEG washing machine when the machine has an error with the water level. The reason may be one of the following:

• The error code is typically due to a faulty level control.

Error code E20

When the washing machine cannot get rid of the water, the machine will display error code E20. Follow the steps below and we will find the problem.

1. The error can occur if there is a kink in the hose. Fix the crack so that the water can access the washing machine.
2. If you don't find any cracks, it could be a dirty piece of wood causing problems. You will find the fiber screen behind the cleaning door at the bottom of the washing machine. Take out the sieve and remove dirt and debris from the sieve.
3. It can't just be the wire mesh that needs cleaning. The drain pump may also contain dirt. You can find the drain pump sitting behind the sieve. Also check whether the pump vane can rotate. You can check this with a finger. If it does not rotate, the pump is defective. You can find a drain pump below.
4. If the error code is still displayed after cleaning both the fiber screen and the drain pump, it may be that the drain pump is clogged. Remove the drain hose from the washing machine and blow into it. If there is resistance while breathing, the drain hose is blocked. You can remove the dirt with a curtain spiral, a wooden strip or similar. For best results, soak the drain hose in lukewarm water first.
5. When you have gone through all the steps and still experience problems with Error code E20, it is probably the drain pump that is faulty. This applies regardless of whether the pump vanes are turning or not.

Error code E21

Error code E2 appears on an AEG washing machine when the machine cannot get rid of the water. The reason may be one of the following:

• The error code is typically due to the drain pump being defective.

Error code E22

Error code E22 appears on an AEG washing machine when the machine has a fault in the water supply. The reason may be one of the following:

• The error code is typically caused by either the inlet hose with aquastop or the solenoid valve being defective.

Error code E23

Error code E13 is displayed on an AEG washing machine when the machine has a fault with the electronics or drain pump. The reason may be one of the following:

• Faults in the electronics can both be due to a defective control module, but can also be due to defects in e.g. the drain pump.

Error code E24

Error code E24 appears on an AEG washing machine when the machine has a fault with the electronics or drain pump. The reason may be one of the following:

• Errors in the electronics can both be due to a defective control module, but can also be due to defects in e.g. the drain pump. Errors in the electronics can both be due to a defective control module, but can also be due to defects in e.g. the drain pump.

Error code E30

Error code E30 appears on an AEG washing machine when the machine door is open. Close the door of your washing machine and try again.

Error code E31

Error code E31 appears on an AEG washing machine when the machine has a faulty level control. The reason may be one of the following:

• Faults in the electronics can both be due to a defective control module, but can also be due to defects in e.g. the drain pump. Error code E31 typically occurs when the level control has become defective. You can find level controls below.

Error code E32

Error code E32 appears on an AEG washing machine when the machine has a faulty level control. The reason may be one of the following:

• Faults in the electronics can both be due to a defective control module, but can also be due to defects in e.g. the drain pump. Error code E31 typically occurs when the level control has become defective. You can find level controls below.

Error code E33

Error code E33 appears on an AEG washing machine when the machine has a faulty level control. The reason may be one of the following:

• Faults in the electronics can both be due to a defective control module, but can also be due to defects in e.g. the drain pump. Error code E33 typically occurs when the level control has become defective. You can find level controls below.

Error code E34

• Fejl i elektronikken kan både skyldes et defekt kontrolmodul, men kan også være pga. defekter i fx afløbspumpe. Fejlkode E34 opstår typisk når niveaukontrollen er blevet defekt. Du kan finde niveaukontroller nedenfor.

Fejlkode E35

Fejlkode E34 vises på en AEG vaskemaskine, når maskinen har en defekt niveaukontrol. Årsagen kan være en af følgende:

• Faults in the electronics can both be due to a defective control module, but can also be due to defects in e.g. the drain pump. Error code E34 typically occurs when the level control has become defective. You can find level controls below.

Error code E40

Error code E40 appears on an AEG washing machine when the machine has a fault with the door. The reason may be one of the following:

• Check that the washing machine door is closed completely before starting the programme
• If your washing machine makes clicking noises from the door lock, the washing machine door lock may be faulty. You can find a washing machine door lock below.
• The error code can also be caused by a clogged rib or drain pump.