Where can I find the information on my product?
What information do I need?
To find spare parts for your product, you can search for resp. 1. Model or 2. Product number. If your product has a product number, you should search for it, as it is more specific than the model.
If your hob shows error code E1, it indicates a fault in the electronics. Faults in the electronics can be caused by a faulty control module, but can also be due to other faulty parts in the hob. First try turning off the power from the hob and then turn on the power after 30 seconds. This will reset the hob.
If your hob shows error code E4, it indicates a temperature error. This error code typically occurs when frozen food has been left on the hob for a long enough period. The error can also be due to cooking utensils being left on the site, which have been switched on for too long without being used for cooking. Try to free the hob. If this doesn't clear the problem, try turning off the power to the hob and then turning on the power after 30 seconds. This will reset the hob.
If your hob shows error code E3-E7, it indicates a temperature error. This can be solved by replacing the oven thermostat.
If your hob shows error code E8, it indicates a faulty connection or blown fuse. This error code occurs when the hob is connected to one phase or a fuse has blown in the fuse board. First, check the fuse board for blown fuses. In some cases, it will help to turn off the power from the hob and then turn on the power after 30 seconds. This action will reset the hob.
If your hob shows error code E401, it indicates a temperature error. This error is solved by replacing the thermostat.
If your hob shows error code E402, it indicates a temperature error. This error is solved by replacing the thermostat.
If your hob shows error code E403, it indicates a temperature error. This error is solved by replacing the thermostat.
If your hob shows error code E421, it indicates a temperature error. This error is solved by replacing the thermostat.
If your hob shows error code E422, it indicates a temperature error. This error is solved by replacing the thermostat.
If your hob shows error code E423, it indicates a temperature error. This error is solved by replacing the thermostat.
If your hob shows error code E431, it indicates a temperature error. This error is solved by replacing the thermostat.
If your hob shows error code E432, it indicates a temperature error. This error is solved by replacing the thermostat.
If your hob shows error code E433, it indicates a temperature error. This error is solved by replacing the thermostat.
If your hob shows error code E641, it indicates a fault in the electronics. Faults in the electronics can be caused by a faulty control module, but can also be due to other faulty parts in the hob. First try turning off the power from the hob and then turn on the power after 30 seconds. This will reset the hob.
If your hob shows error code E822, it indicates a faulty connection or blown fuse. This error code occurs when the hob is connected to one phase or a fuse has blown in the fuse board. First, check the fuse board for blown fuses. In some cases, it will help to turn off the power from the hob and then turn on the power after 30 seconds. This action will reset the hob.
If your hob shows error code L, it indicates that the child lock has been activated in the hob. You can switch off the child lock by pressing the padlock or key symbol for 1-5 seconds.
